Google Ads Management That Pays for Itself.

We We manage Search, Shopping, Display, YouTube, and Remarketing campaigns for businesses that want qualified leads and measurable return -- not just more clicks.

8.5B

Google processes over 8.5 billion searches per day, making it one of the highest-intent advertising channels available.

Reach Customers the Moment They’re Ready to Buy

Many businesses have tried Google Ads and come away with the same story: budget spent, clicks delivered, enquiries missing. The problem is rarely the platform. It is the strategy, the structure, and who is managing it.

Google Ads remains the most intent-driven advertising platform available. When someone types 'emergency plumber Werribee' or 'accountant Hoppers Crossing', they are not browsing. They have a problem and want a solution now. A well-structured campaign places your business in front of them at exactly that moment.

The difference between a campaign that drains your budget and one that generates steady, profitable enquiries is strategy, structure, creative, and ongoing optimisation. That is what our Google Ads team does.

Caring Lotus Social Media Caring Lotus Social Media

Precision Targeting

Scalable Growth

Full Transparency

Proven Results

Seven Campaign Types We Run for Melbourne Businesses

Every business has different objectives. We match the right campaign type — or combination of types — to your specific goals and budget.

Search Ads

Google results

What it is

Text ads shown at the top of Google results when someone searches a keyword matching your campaigns. You pay per click only.

Best for

Service businesses seeking high-intent leads. Trades, healthcare, professional services, NDIS, education.

Expect

Immediate visibility. Qualified enquiries from day one with correct structure. Significant improvement by months two to three.

Shopping Ads

Google Merchant Center

What it is

Product listings at the top of Google results and the Shopping tab. Each listing shows product image, title, price, and retailer name via Google Merchant Center.

Best for

Online retailers with a product catalogue. Businesses where visual appeal and pricing drive purchase decisions.

Expect

Higher click-through rates than text ads for product searches. Strong performance when paired with high-quality product photography.

Display Ads

Google Display Network

What it is

Visual and banner ads across 2M+ websites and apps in the Google Display Network. Targeting by audience, interest, website content, and remarketing lists.

Best for

Brand awareness, remarketing to engaged audiences, businesses with longer purchase cycles.

Expect

Lower conversion rates than search but critical for brand presence throughout the buying journey. Creative quality is the primary performance variable.

Performance Max

Google's automated campaign

What it is

Google's automated campaign type displaying ads across Search, Display, YouTube, Gmail, and Maps in one campaign. You provide assets and audience signals; Google optimises delivery.

Best for

Businesses with defined conversion goals and sufficient existing conversion data. Not for brand-new accounts with no data history.

Expect

Budget scaling across channels when correctly configured. Requires skilled audience signal and asset group setup to minimise wasted spend.

YouTube Ads

Video ads

What it is

Video ads before, during, or alongside YouTube content. Skippable in-stream, non-skippable, bumper, and discovery formats.

Best for

Brand storytelling, product demos, and retargeting warm audiences. Businesses with video content or budget to produce it.

Expect

YouTube reaches 18M+ Australians monthly. Skippable ads charge only when viewers watch 30+ seconds -- cost-efficient with strong creative.

Remarketing Ads

high Conversion

What it is

Ads targeted at people who visited your website or began but did not complete an action. Shown across Display, Search, YouTube, and Gmail.

Best for

Every business running paid traffic. Website visitors who did not convert are warm leads already familiar with your brand.

Expect

Often the highest ROAS of any Google campaign type. Conversion rates 2 to 5 times higher than cold traffic.

Local Services Ads

Google Guaranteed

What it is

Pay-per-lead ads appearing above all other Google results for local service queries. Verified businesses display a Google Guaranteed badge. You pay per lead, not per click.

Best for

Trades, healthcare, lawyers, financial advisers, and local service providers. Requires Google verification.

Expect

Exceptionally high-quality leads. One of the fastest ways to generate phone calls from qualified local customers.

IN-HOUSE CREATIVE ADVANTAGE

For Display and YouTube campaigns, most agencies charge separately for creative or use stock imagery. Through Westend Photography and Westend Podcast, we produce commercial photography and video content at our Werribee studio. Campaigns using original, brand-authentic imagery consistently outperform stock-photo campaigns on Display and Performance Max.

How We Build and Manage Your Google Campaigns

Step 1

Account Audit and Baseline Assessment

  • Full audit of existing account or competitor analysis if starting fresh.

  • Identify wasted spend, poor keywords, missing negatives, broken conversion tracking, and structural issues.

Step 2

Keyword Research and Search Intent Mapping

  • Comprehensive research using Google Keyword Planner and SEMrush.

  • Keywords categorised by intent -- only commercial and transactional get budget.

  • Negative keyword lists built before launch, not after.

Step 3

Conversion Tracking Setup

  • All conversion actions verified before launch via GTM:

    • form submissions

    • phone call clicks

    • GA4 imports

  • No campaign runs without verified conversion data.

Step 4

Campaign Architecture and Ad Copy

  • Clean structure:

    • logical groupings

    • tightly themed ad groups

    • 3 to 5 ad variants per group

    • 15 headlines and 4 descriptions per responsive search ad

    • full extension setup

Step 5

Landing Page Review and Conversion Optimisation

  • Page speed, messaging alignment, CTA clarity, and mobile usability reviewed.

  • New landing pages built by our web team where needed.

Step 6

Launch and Initial Optimisation

  • Conservative launch with daily search term monitoring, negative additions, bid adjustments, and ad variant testing for the first two weeks.

Step 7

Ongoing Weekly and Monthly Optimisation

  • Weekly: negatives, bids, CTR, quality scores, ad testing.

  • Monthly: budget review, impression share analysis, copy refresh, landing page review, competitor monitoring.

  • All changes logged.

Step 8

Reporting and Strategy Reviews

  • Live Looker Studio dashboard.

  • Monthly 30-minute strategy call.

  • Quarterly full account review with keyword expansion and channel mix recommendations.

Everything You Need to Succeed with Google Ads

No hidden fees, no junior account managers, no black-box reporting. Here's exactly what you get.

Infrastructure

Full Account Setup or
Audit & Restructure

Build a new Google Ads account properly from the ground up or improve an existing account structure for better performance and scalability.

Infrastructure

Conversion Tracking via GTM

Set up accurate conversion tracking through Google Tag Manager to measure leads, calls, purchases, and campaign performance reliably.

Infrastructure

Landing Page Review

Review landing pages for speed, messaging, user experience, and conversion opportunities to improve ad performance.

Infrastructure

Live Looker Studio Dashboard

Access a real-time reporting dashboard showing campaign performance, conversions, spend, and key marketing metrics.

Audiences

Full Ad Extension Setup

Implement callouts, sitelinks, call extensions, location assets, and more to improve visibility and click-through rates.

Audiences

Keyword Research & Negative Keyword Build

Identify high-intent search terms while filtering irrelevant traffic to improve lead quality and reduce wasted spend.

Campaigns

Ad Copywriting Including Responsive Search Ads

Write conversion-focused ad copy designed to improve relevance, click-through rates, and lead generation.

Campaigns

Campaign Build Across Relevant Types

Create and structure campaigns across Search, Display, Shopping, Performance Max, or YouTube depending on business goals.

Ongoing

Weekly Bid Management & Negative Keyword Additions

Continuously optimise bids and refine targeting to maximise performance and reduce wasted ad spend.

Ongoing

Fortnightly Creative Testing

Test new headlines, descriptions, and creative variations to improve engagement and conversion rates over time.

Ongoing

Monthly Strategy Call & Report

Discuss campaign progress, opportunities, and next-step strategies with your dedicated account manager.. Receive a detailed breakdown of campaign performance, insights, and recommendations for ongoing growth.

Ongoing

Quarterly Account Review

Conduct deeper strategic reviews every quarter to evaluate performance trends, scaling opportunities, and long-term direction.

Ready to scale your business with Google Ads?

Book a free strategy call and get a custom campaign roadmap — no obligation.

Common questions.

How much should I spend on Google Ads per month?

For a local service business, $1,500 to $3,000 per month in ad spend is a realistic starting point. We recommend a specific budget during your free audit based on your industry CPC rates and competition level.

How long before I see results?

Search campaigns can generate enquiries within the first week. The first 30 to 60 days is an optimisation period. Expect significant improvement between months two and three.

Do I own my Google Ads account?

Yes. Your account is in your name. If you ever leave, you take the account, campaign history, and all data with you. No lock-in.

How does the fee work?

You pay Google directly for ad spend. We charge a separate management fee for strategy, setup, and optimisation. Fully transparent.

What is your approach to conversion tracking?

Setup via GTM before any campaign goes live. We use enhanced conversions for cookie-less attribution. No campaign runs without verified data.

Can you fix an underperforming account?

Yes. We audit, identify structural and strategic problems, and rebuild or restructure before resuming spend.

What industries do you work with?

Healthcare, trades, eCommerce, NDIS, professional services, real estate, education, and hospitality. Each industry has different CPC benchmarks.

What reporting do I receive?

A live Looker Studio dashboard, monthly written report, monthly strategy call, and quarterly account review.

Explore Other Paid Advertising Services

Google Ads for businesses across Melbourne

Built for the ambitious.

Our strategies are shaped by hundreds of campaigns across multiple industries, giving us vertical-specific insight into what drives attention, conversion, and retention in different markets.

Healthcare

Patient acquisition and practice growth done compliantly and with measurable results.

Real Estate

From listing promotions to long-term brand authority. Buyers, landlords, and sellers.

eCommerce

Traffic, ROAS, and repeat purchase all three levers, managed together.

Trades & Construction

Booked jobs and qualified enquiries, not vanity clicks from people who'll never convert.

Professional Services

Authority positioning and lead generation for accountants, lawyers, consultants, and coaches.

Education

Enrolment -focused campaigns built around conversion intent.

NDIS & Disability

Ethical, compliant, and measurably effective growth, lead generation for registered providers.

Hospitality

Demand generation that increases bookings and repeat visits.

Why West End?

Melbourne-Based Team

An in-house studio in Werribee real people, real proximity. No offshore handoffs or overnight delays when you need something urgent turned around.

No Lock-In Contracts

Earn the renewal monthly. We assume you can leave at any time — and prove you shouldn't.

Full-Funnel Ownership

From the first ad impression to the lifecycle email one accountable team managing every revenue touchpoint. No finger-pointing between agencies when results slip.

Transparent Reporting

Live dashboards you can access at any time, not a PDF that arrives 10 days after month-end. Your numbers, your way, whenever you need them.

Dedicated Account Manager

A senior strategist assigned to your account who knows your business model, your growth targets, and your P&L not a rotating junior who reads your brief fresh every call.

AI-Powered Campaigns

Internal tooling that runs creative testing, bid management, and audience segmentation 24/7 compounding results without compounding your headcount.

Award-Winning Photography In-House

Through Westend Photography our sister brand we produce commercial, brand, and product photography in-house. Your campaigns look different because the imagery actually is.

In House Podcast Studio

Westend Podcast, our sister studio at Level 1, 44 Watton Street, Werribee, is the only professional podcast production facility in Melbourne's west. Record, produce, and distribute a professional audio or video podcast to Spotify, Apple Podcasts, iHeartRadio, and YouTube without leaving the building.

Ready to scale unreasonably fast?

Book a free strategy call and get a custom campaign roadmap — no obligation.

Westend Digital Logo

The growth partner for ambitious brands ready to dominate their digital landscape.

Level 1, 44 Watton Street

Werribee VIC 3030

+61 433 886 969

[email protected]

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