Privacy Policy
At Westend Digital, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, submitting forms, booking consultations, or engaging with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Name
Email address
Phone number
Business information
Website URL
Marketing enquiry details
Website usage data through cookies and analytics tools
How We Use Your Information
Your information may be used to:
Respond to enquiries
Provide marketing and advertising services
Improve our website and campaigns
Contact you regarding your enquiry or services
Send updates, offers, or relevant business communications
We do not sell or rent your personal information to third parties.
Third-Party Tools
We may use trusted third-party services including:
Meta/Facebook Ads
Google Analytics
Google Ads
CRM and email marketing software
These platforms may collect anonymous usage and tracking data to improve advertising performance and user experience.
Cookies
Our website may use cookies and tracking technologies to improve website performance, analyse traffic, and support marketing campaigns.
You can disable cookies through your browser settings.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us through our website:
OUR PROCESS
How We Build and Manage Your Paid Advertising
Every business has different objectives. We match the right campaign type — or combination of types — to your specific goals and budget.
Step 1
Pixel Audit and Tracking Setup
Audit existing Meta Pixel or install fresh.
Verify standard events, set up Conversions API for server-side tracking, connect to GA4 for cross-channel attribution.
No campaign launches without verified event data.
Step 2
Audience Research and Persona Mapping
Analyse existing customer data, website analytics, and Meta audience insights.
Build three-tier audience map:
cold (interest/demographic/lookalike),
warm (website visitors, video viewers, page engagers),
hot (customer list, recent enquirers).
Step 3
Creative Strategy and Asset Production
Develop creative brief for each campaign based on target audience and objective.
In-house production available via Westend Photography where scoped.
Step 4
Campaign Architecture Build
Full campaign structure in Meta Ads Manager.
2 to 3 ad sets per campaign testing different audience hypotheses.
2 to 3 creative variants per ad set.
Clean structure enabling testing without audience overlap.
Step 5
Ad Copywriting and CTA Optimisation
All ad copy written per audience segment:
cold copy educates and intrigues.
warm copy reminds and reassures.
hot copy creates urgency.
Specific CTAs, not generic Learn More.
Step 6
Launch and Learning Phase Management
Monitor spend, CPM, CTR, and early conversion signals daily.
Avoid significant changes during learning phase.
Budget managed carefully for efficient algorithm learning.
Step 7
Weekly Optimisation and Creative Testing
Budget reallocation from underperforming to overperforming ad sets.
New creative variants introduced regularly.
Every change logged with reason and expected outcome
Step 8
Monthly Reporting and Strategy Review
Report covers: spend, leads or purchases, cost per result, ROAS, creative performance, audience performance, and 30-day forward plan.
What's Included
Everything You Need to Succeed with Meta Ads
No hidden fees, no junior account managers, no black-box reporting. Here's exactly what you get.
Infrastructure
Meta Business Manager Setup
Full account configuration, Pixel installation, and Conversions API integration for accurate server-side tracking.
Audiences
Custom Audience Builds
Precision audiences built from website visitors, customer lists, video viewers, and page engagers.
Audiences
Lookalike Audience Creation
Algorithmically matched audiences that mirror your highest-value customers at scale.
Campaigns
Full Campaign Build
Campaigns structured across Lead Generation, Conversion, Traffic, and Awareness objectives.
Campaigns
Ad Copywriting
Conversion-focused copy written for every ad variant. Hooks, body, and calls-to-action.
Campaigns
Creative Production Brief
Detailed creative brief and asset guidance so your visuals perform from day one.
Infrastructure
Instant Form Setup
Native lead forms configured and optimised for maximum completion rates inside Meta.
Infrastructure
Catalogue Integration
Product feed connected and dynamic ad templates built for eCommerce retargeting.
Ongoing
Weekly Optimisation
Ongoing bid management, audience refinement, and creative rotation to compound performance.
Ongoing
Monthly Performance Report
A clear, executive-level report covering spend, results, trends, and next-month priorities.
Ongoing
Live Looker Studio Dashboard
Real-time reporting dashboard you can access anytime, no waiting for monthly updates.
Ongoing
Monthly Strategy Call
Dedicated call to align on performance, review creative, and plan the next campaign cycle.
Ready to scale your business with Meta Ads?
Book a free strategy call and get a custom campaign roadmap — no obligation.
Melbourne, VIC
Industries
Built for the ambitious.
Our strategies are shaped by hundreds of campaigns across multiple industries, giving us vertical-specific insight into what drives attention, conversion, and retention in different markets.
Healthcare
Patient acquisition and practice growth done compliantly and with measurable results.
Real Estate
From listing promotions to long-term brand authority. Buyers, landlords, and sellers.
eCommerce
Traffic, ROAS, and repeat purchase all three levers, managed together.
Trades & Construction
Booked jobs and qualified enquiries, not vanity clicks from people who'll never convert.
Professional Services
Authority positioning and lead generation for accountants, lawyers, consultants, and coaches.
Education
Enrolment -focused campaigns built around conversion intent.
NDIS & Disability
Ethical, compliant, and measurably effective growth, lead generation for registered providers.
Hospitality
Demand generation that increases bookings and repeat visits.
Work with us
Why West End?
Melbourne-Based Team
An in-house studio in Werribee real people, real proximity. No offshore handoffs or overnight delays when you need something urgent turned around.
No Lock-In Contracts
Earn the renewal monthly. We assume you can leave at any time — and prove you shouldn't.
Full-Funnel Ownership
From the first ad impression to the lifecycle email one accountable team managing every revenue touchpoint. No finger-pointing between agencies when results slip.
Transparent Reporting
Live dashboards you can access at any time, not a PDF that arrives 10 days after month-end. Your numbers, your way, whenever you need them.
Dedicated Account Manager
A senior strategist assigned to your account who knows your business model, your growth targets, and your P&L not a rotating junior who reads your brief fresh every call.
AI-Powered Campaigns
Internal tooling that runs creative testing, bid management, and audience segmentation 24/7 compounding results without compounding your headcount.
Award-Winning Photography In-House
Through Westend Photography our sister brand we produce commercial, brand, and product photography in-house. Your campaigns look different because the imagery actually is.
In House Podcast Studio
Westend Podcast, our sister studio at Level 1, 44 Watton Street, Werribee, is the only professional podcast production facility in Melbourne's west. Record, produce, and distribute a professional audio or video podcast to Spotify, Apple Podcasts, iHeartRadio, and YouTube without leaving the building.
Ready to scale unreasonably fast?
Book a free strategy call and get a custom campaign roadmap — no obligation.